Terms & Conditions — boso1

In this Agreement, the following terms carry the meanings set out below unless the context clearly requires otherwise:

To open an Account and use the Platform, you must satisfy all of the following eligibility conditions at the time of registration and on a continuing basis throughout the life of your Account:

1. You are a natural person aged 21 years or older at the time of registration.
2. You are a resident of Indonesia or otherwise accessing the Platform from a jurisdiction where online betting is not prohibited by applicable law. It is your responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
3. You are acting on your own behalf, not on behalf of a third party, and you are the sole beneficial owner of any funds deposited into your Account.
4. You are not a current employee, director, officer, contractor, or close relative of a boso1 employee or affiliated company, unless prior written approval has been granted by boso1 management.
5. You have not previously had an Account suspended or permanently closed by boso1 for breach of this Agreement, fraud, abuse, or any other cause.
6. You are not registered on any self-exclusion list maintained by boso1 or notified to boso1 by a third-party responsible gaming organisation.
7. You have full legal capacity to enter into this Agreement under the laws of your jurisdiction of residence.

boso1 reserves the right to decline any registration application without providing a reason, and to suspend or close an Account at any time if it determines that the eligibility conditions above are not or are no longer satisfied.

3.1 Single Account Policy. Each Player is permitted to hold one (1) active Account on the boso1 platform. If boso1 determines that a Player holds or has attempted to open more than one Account — whether under the same or different personal details, email addresses, payment methods, or device identifiers — boso1 may suspend all associated Accounts, void any pending or settled bets placed from duplicate Accounts, and forfeit any Balance or Bonus Funds held therein pending investigation.

3.2 Accurate Information. You must provide accurate, truthful, and complete information during the registration process, including your full legal name, date of birth, residential address, and a valid email address. You are responsible for keeping your Account information current. Providing false or misleading information at registration or in response to a KYC request constitutes a material breach of this Agreement.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any other person. boso1 will treat any access to your Account using your correct credentials as authorised access by you. If you suspect that your Account has been accessed by an unauthorised party, you must notify boso1 support immediately via live chat.

3.4 KYC Verification. boso1 operates a KYC verification process and may, at any time, request that you provide one or more of the following documents to verify your identity, age, and payment method ownership:

• Government-issued photo identification (Indonesian National Identity Card / KTP, passport, or driving licence).
• Proof of residential address (utility bill, bank statement, or government correspondence dated within 90 days).
• Proof of payment method ownership (bank account statement, e-wallet screenshot, or similar documentation for BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja accounts).
• Any additional documentation that boso1 reasonably determines is necessary to satisfy its anti-money-laundering or fraud prevention obligations.

Withdrawals may be suspended pending satisfactory completion of KYC verification. boso1 is not liable for any delay in withdrawal processing caused by a Player's failure to provide the requested documentation promptly.

3.5 Account Currency. All Accounts are denominated in Indonesian Rupiah (IDR / Rp). boso1 does not offer multi-currency accounts. Funds deposited via payment methods that process in a different denomination will be converted to IDR at the prevailing mid-market rate at the time of processing; boso1 does not apply a currency conversion surcharge on standard deposits.

4.1 Accepted Payment Methods. boso1 accepts deposits and processes withdrawals via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. The availability of specific payment methods may vary from time to time; refer to the Cashier page for the current list.

4.2 Deposit Processing. Standard bank transfer deposits are credited to a Player's Account balance within 3–15 minutes of the transfer being confirmed on the banking network. E-wallet deposits (OVO, DANA, GoPay, ShopeePay, LinkAja) are credited instantly under normal operating conditions. boso1 is not responsible for delays caused by third-party payment processors, bank maintenance windows, or force majeure events.

4.3 Minimum and Maximum Deposits. Minimum and maximum deposit amounts per transaction are displayed in the Cashier at the time of deposit. These limits may vary by payment method and may be adjusted for individual Accounts at boso1's discretion, including in cases where enhanced due diligence is required.

4.4 Withdrawal Processing. boso1 targets the following processing timelines for withdrawal requests, measured from the point at which the withdrawal passes internal review:

• E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay, LinkAja): typically under 15 minutes.
• Bank transfer withdrawals (BCA, BRI, BNI, Mandiri and other supported banks): typically 1–3 business hours during WIB banking hours (08:00–21:00 WIB Monday to Saturday).
• KYC-pending withdrawals: processing is suspended until the Player's KYC verification is complete; timelines restart once verification is confirmed.

4.5 Withdrawal Conditions. Withdrawals will only be approved where: (a) the Player's Account has passed KYC verification to the required level; (b) no active Wagering Requirement applies to the funds being withdrawn; (c) the withdrawal is to a payment method registered in the Player's own name matching the Account name; and (d) no fraud, abuse, or suspicious activity investigation is pending on the Account.

4.6 No Third-Party Payments. boso1 strictly prohibits deposits from or withdrawals to payment methods held in the name of any person other than the registered Account holder. Any transaction identified as involving a third-party payment method will be voided, the funds returned to source where possible, and the Account suspended pending investigation.

5.1 General. boso1 offers a range of promotional bonuses including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP loyalty rewards. All promotions are subject to the specific terms published alongside each offer, as well as the general bonus rules set out in this clause. In the event of any conflict, the specific promotion terms prevail.

5.2 Wagering Requirements. Unless explicitly stated otherwise in a promotion's specific terms, all Bonus Funds are subject to a Wagering Requirement. The applicable multiplier, eligible games and bet types, minimum odds (for sportsbook bets), and deadline for completion are set out in the specific promotion terms. Bonus Funds that have not met the applicable Wagering Requirement by the stated deadline will be removed from the Account automatically without replacement.

5.3 One Bonus Per Account. Only one welcome bonus may be claimed per Player, per household, per device, and per payment method. Attempts to circumvent this rule by creating additional Accounts or using alternative payment methods will be treated as abuse and may result in Account suspension.

5.4 Eligible Games. Not all Products contribute equally — or at all — towards satisfying a Wagering Requirement. Typical contribution rates are as follows (subject to the specific promotion terms):

• Slots: 100% contribution (standard titles). Slot gacor (high-performing) titles and progressive jackpot slots may contribute at a reduced rate as stated in individual promotion terms.
• Live Casino table games (baccarat, roulette, blackjack): typically 10% contribution.
• Sportsbook (mix parlay, single bets, voor bola / Asian handicap): minimum odds and contribution rates as stated in each promotion.
• Arcade games (crash games, Mines, Plinko): typically 50% contribution.
• Domino QQ, togel: 0% contribution unless explicitly stated otherwise in the specific promotion terms.

5.5 Abuse and Fraud. boso1 reserves the right to void any bonus, cancel any wager, and suspend any Account where it determines that a Player has engaged in bonus abuse, matched betting using Bonus Funds, arbitrage betting, use of automated betting software, collusion, or any other conduct that boso1 reasonably considers to be an attempt to exploit promotional offers in a manner inconsistent with genuine recreational play.

5.6 Seasonal Promotions. boso1 regularly runs promotional campaigns tied to Indonesian cultural events and sporting calendar highlights — including Ramadhan, Idul Fitri, Indonesian Independence Day (17 August), and major tournaments such as the BRI Liga 1 season, the AFF Cup, and Mobile Legends MPL Indonesia. All such promotions are time-limited and subject to their own specific terms.

6.1 Acceptance of Bets. All bets placed through the boso1 Sportsbook are subject to acceptance by boso1. boso1 reserves the right to refuse, limit, or cancel any wager without providing a reason, including but not limited to cases involving suspected match-fixing, data feed errors, manifest pricing errors, or unusual betting patterns.

6.2 Bet Settlement. Sportsbook bets are settled in accordance with the official results as determined by the relevant governing body (e.g., PSSI for Indonesian football, FIFA for international fixtures, MPL Indonesia for esports). In the event of ambiguity, boso1's settlement decision is final and binding, subject to the formal dispute process in Clause 6.5.

6.3 Minimum and Maximum Stakes. Minimum and maximum stake amounts apply to all Products and are displayed at the point of bet placement or game entry. Maximum payout limits per event, per day, and per Player may be applied at boso1's discretion. High-value winning positions may be subject to manual review before payout is authorised.

6.4 Void Bets. A bet shall be deemed void (and the stake returned to the Player's Balance) in the following circumstances: the event is cancelled and not rescheduled within 48 hours; the event commences but is abandoned before the requisite period of play for settlement purposes; a manifest pricing or data feed error is identified prior to event commencement; or the applicable rules of the sport or game provide for a void result.

6.5 Disputes. Any dispute regarding bet settlement or game results must be submitted to boso1 customer support via live chat within 72 hours of the relevant event result being published. Disputes submitted after this window will not be reviewed. boso1's final determination on any dispute, made after internal review, is binding. boso1 does not accept liability for any loss arising from a Player's failure to review settled bets within the dispute window.

6.6 Provably Fair Games. Certain arcade and RNG-based Products on the boso1 platform operate on Provably Fair principles, where the randomness of each outcome can be independently verified by the Player using published seed data. Details of the verification methodology for applicable Products are available in the relevant Product help section.

7.1 Player Protection Tools. boso1 provides the following player-protection tools, accessible from within the Account settings area:

• Deposit Limits: Daily, weekly, and monthly deposit caps. Limits take effect immediately upon being set and cannot be increased for a minimum of 72 hours (cooling-off period).
• Session Time Reminders: Configurable alerts that notify the Player upon reaching a specified session duration.
• Temporary Self-Exclusion: Account suspension for a defined period (minimum 24 hours, maximum 6 months). The Account cannot be reactivated during the exclusion period under any circumstances.
• Permanent Self-Exclusion: Irrevocable Account closure on the Player's written request. A cooling-off period of 24 hours applies before permanent closure is executed. Once enacted, re-registration is prohibited.

7.2 Age Verification. boso1 applies a strict 21+ age verification policy. Where boso1 has reasonable grounds to suspect that a Player is under 21 years of age, the Account will be suspended immediately and all activity on the Account from the point of first registration will be reviewed. Winnings accrued on an underage Account may be voided. Any deposits made to an underage Account will be returned.

7.3 Support Resources. Players who feel that their gambling is becoming problematic are encouraged to contact our 24/7 support team via live chat. Native Indonesian-speaking agents are available at all times to provide assistance in Bahasa Indonesia where preferred. boso1 support agents are trained to respond to responsible gaming concerns with care and without judgment.

8.1 Ownership. All intellectual property rights in and to the boso1 Platform — including but not limited to the boso1 brand name, logo, website design, software, databases, content, text, graphics, and game interfaces — are owned by or licensed to boso1. Nothing in this Agreement transfers any intellectual property right to a Player.

8.2 Limited Licence. boso1 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal recreational betting and gaming purposes only, in accordance with this Agreement. This licence does not include the right to: (a) copy, reproduce, or distribute any Platform content; (b) reverse engineer, decompile, or disassemble any Platform software; (c) use any automated tool, bot, script, or crawler to access the Platform; or (d) use boso1's trademarks or branding without prior written consent.

8.3 Third-Party Content. Game content on the boso1 Platform is provided under licence from third-party studios including Evolution Gaming, Pragmatic Play, PG Soft (Pocket Games Soft), NetEnt, Microgaming, and Spribe. All intellectual property in that content remains the property of the respective studio. boso1 is a licensed operator and distributor of that content, not the creator or owner of the underlying game software.

9.1 boso1's collection, storage, processing, and use of your personal data is governed by the Privacy Policy, which forms part of this Agreement and is incorporated herein by reference. By registering an Account, you confirm that you have read and accepted the Privacy Policy.

9.2 boso1 collects personal data for the purposes of Account administration, KYC verification, fraud prevention, responsible gaming compliance, customer support, and (where you have opted in) marketing communications. boso1 does not sell your personal data to third parties for their own marketing purposes.

9.3 boso1 uses industry-standard 256-bit SSL/TLS encryption on all data transmitted between your device and the Platform. Financial transaction data is handled in compliance with PCI-DSS requirements. boso1 retains personal data for the period required by applicable law and its internal data retention policy, as detailed in the Privacy Policy.

10.1 To the fullest extent permitted by applicable law, boso1's total aggregate liability to any Player in connection with this Agreement — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total net deposits made by that Player to their boso1 Account in the 30 calendar days immediately preceding the event giving rise to the claim.

10.2 boso1 shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage, including but not limited to: loss of profits, loss of winnings, loss of data, loss of goodwill, or any other economic loss, whether or not boso1 was advised of the possibility of such loss.

10.3 boso1 does not guarantee the continuous, uninterrupted, or error-free operation of the Platform. The Platform is provided on an "as is" and "as available" basis. boso1 expressly disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.4 boso1 is not liable for any loss or damage arising from: (a) a Player's failure to maintain the security of their Account credentials; (b) third-party payment processing delays or failures outside boso1's reasonable control; (c) data feed errors originating from third-party sports data providers; (d) force majeure events including natural disasters, government action, or telecommunications outages; or (e) the Player's use of the Platform in breach of this Agreement or applicable law.

11.1 By boso1. boso1 reserves the right to suspend or permanently close a Player's Account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of this Agreement, including but not limited to the single-account policy, KYC obligations, or responsible gaming requirements.
• Suspected fraud, money laundering, identity theft, or any other criminal activity in connection with the Account.
• Suspected use of automated betting software, bots, or artificial intelligence tools to place bets or influence game outcomes.
• Provision of false or misleading information during registration or the KYC process.
• Suspected bonus abuse, arbitrage, or any conduct inconsistent with genuine recreational play.
• A request from a law enforcement authority, financial intelligence unit, or regulatory body.
• A Player's voluntary self-exclusion request.

11.2 Account Closure by Player. A Player may request Account closure at any time by contacting boso1 support via live chat. Prior to closure, boso1 will confirm the Player's identity and process any eligible remaining Balance. Accounts subject to an active fraud or abuse investigation cannot be closed until the investigation is resolved.

11.3 Effect of Termination. Upon Account closure, all Bonus Funds are forfeited. Pending withdrawals that have cleared internal review will be processed to the Player's last registered payment method. Winnings from wagers placed in breach of this Agreement may be voided at boso1's discretion. boso1's obligations under the Privacy Policy with respect to data retention continue after Account closure.

12.1 This Agreement shall be governed by and construed in accordance with internationally recognised principles of commercial law. boso1 operates as an internationally licensed and regulated online gaming operator. Players are reminded that online gambling regulations vary by jurisdiction and it is the Player's sole responsibility to ensure that their use of the Platform is permitted under the laws of their country or territory of residence.

12.2 Any dispute arising out of or in connection with this Agreement that cannot be resolved through boso1's internal dispute resolution process (as described in Clause 6.5 for gaming disputes and through direct support contact for account and payment matters) shall be referred to binding arbitration under internationally recognised arbitration rules. The seat of arbitration, the language of proceedings, and the applicable procedural rules shall be as determined by boso1 in its reasonable discretion, having regard to the nature of the dispute and the jurisdictions involved.

12.3 Nothing in this clause limits boso1's right to seek injunctive or other equitable relief from any court of competent jurisdiction to prevent or address unauthorised use of the Platform, breach of confidentiality, or infringement of intellectual property rights.

13.1 boso1 reserves the right to amend, update, or replace any part of this Agreement at any time. Where a change is material — meaning it significantly affects a Player's rights or obligations — boso1 will provide at least 14 days' advance notice via the email address registered to the Player's Account.

13.2 Non-material amendments — such as corrections of typographical errors, clarifications that do not change the substantive meaning of a clause, or updates to reflect changes in the list of accepted payment methods — may take effect immediately upon publication on the Platform without advance notice.

13.3 The current version of this Agreement, as published on the Platform at https://boso1.org/terms-conditions, supersedes all prior versions. The "Last updated" date at the top of this page reflects when the most recent change was made. Players are encouraged to review this Agreement periodically. Continued use of the Platform following publication of any amendment constitutes acceptance of the revised Agreement.

13.4 If you do not agree with any amendment to this Agreement, your sole remedy is to cease using the Platform and request Account closure in accordance with Clause 11.2 before the amended terms take effect.

If you have any questions about these Terms & Conditions, wish to raise a formal dispute, or require assistance with your Account, please contact the boso1 support team through the following channels:

• Live Chat: Available 24/7 directly from any page on the boso1 Platform. This is the fastest way to reach a support agent and is the recommended channel for urgent Account and payment matters.
• Email: [email protected] (plain text — not a clickable link). Email support is available for non-urgent enquiries and formal written correspondence. Response times are typically within 4 business hours (WIB).

When contacting support regarding a specific bet, transaction, or Account matter, please have your Account username and the relevant transaction or bet reference number available to assist our team in resolving your query as efficiently as possible.

For responsible gaming enquiries — including requests to set deposit limits, activate self-exclusion, or discuss problem gambling concerns — our support team is available at any hour, including Ramadhan nights, Idul Fitri weekend, and all Indonesian public holidays. Native Indonesian-speaking agents are on duty around the clock.